Purpose of the Job: Provide leadership, management and mentoring necessary to ensure that the technical operations teams have the proper controls, administrative and reporting procedures, and talent in place to operate efficiently and support the growth of the Company. This role will manage daily operations, oversee procedures, and lead our technical operations support team. Job Duties: • Provide day-to-day leadership and management for the following departments: procurement, contracts, and estimating. • Ensure a strong culture of effective communication with Senior Management, within the department, between departments, and with our customers at all times. • Responsible for the measurement and effectiveness of each area of oversight. • Create a success-oriented, accountable environment within areas of control. • Collaborate with CEO and COO to develop and implement strategies to support company growth within areas of control. • Provide timely, accurate and complete reports to CEO and COO regarding progress of all areas. • Collaborate with Sales to ensure an effective strategy is in place to support the Company’s sales plans. • Assess the infrastructure of systems, processes, and talent in area of oversight to ensure each is aligned for growth. • Develop and implement needed improvements and accountability measures. • Review SOPs for each department against current processes and adjust as needed. • Establish assessment procedure to ensure quality of work is performed and expectations are met. • Collaborate with VP of Operations on decisions on all escalated customer issues to ensure all are addressed and supported in a timely manner. • Responsible for holding one or more state licensure where NAR operates • Provide technical support for Sales and Estimating departments • When requested, provide alternate design methods and review technical or difficult jobs prior to bid • Responsible for fulfilling company goals • Complete detailed year-end evaluations for all Direct Reports. • Additional duties as assigned. Skills and Qualifications: • 15+ years commercial roofing experience managing projects • 10+ years of managerial experience coaching and mentoring staff • Bachelor’s degree in management or related area • Strong analytical and problem solving skills • Ability to review and understand project financials and estimates • Experience with estimating software such as Edge • Proficient in Microsoft Office products • OSHA 30 Certification • Preferred: One or more State Licensure Qualifier in states where NARS operates and/or the ability to take and pass State Licensure Qualifier for states where NARS operates.