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Nations Roof

Commercial Roofing Operations Manager

Lexington, Kentucky

Nations Roof is seeking an Operations Manager to join our team. Nations Roof is one of the largest and fastest growing commercial roofing contractors, ranked #4 in 2021 Top Roofing Contractors in the US.  Our projects range in scope from large scale new commercial construction, industrial, hospitality, distribution centers, retail centers, office buildings, multifamily, residential, and green roofs to large renovations of existing buildings. Purpose: Provide day to day leadership, department management and training in commercial roof installation and service projects for the organization. Duties, Functions and Responsibilities: Track jobs running through the company Schedule and coordinate all installations including assigning manpower and vehicles Coordinate the flow of activities relating to service work orders and project contracts Study methods of improving work measurements and performance standards Schedule and coordinate work Develop and use advanced planning skills for establishing maximum productivity of manpower, materials, and equipment, etc., to ensure jobs start on time, customer expectations are met or exceeded, and hours and materials are properly expended Know and stay abreast of design requirements, codes and materials; use expertise to prepare accurate and competitive proposals and contracts Development and training about procedures to ensure consistency in repairs, maintenance, and service Review wages and job performance for all employees Determine training needs for roofing crews; organize and direct needed training in safety, quality and customer satisfaction Recruit, train and retain a workforce Teach best practices for roofing installation by fully participating in on-the-job training as well as manufacturer training Teach everyday general roofing best practices, including the following: Installation and repair procedures Recruit, train, mentor and retain a dependable and knowledgeable maintenance workforce Comply and reinforce all safety policies and procedures Handle customer relationships for all installation work Affirm jobs are completed to the quality level promised Manage department finances, including budgets and project invoicing Required Knowledge, Skills and Abilities Familiar with company products and services to maintain company standards in work; must be able to calmly track multiple ongoing jobs Leadership and management skills necessary to manage workflow, staff and customer relationships Build and develop productive working relationships with other department managers and personnel Coach staff and field members; seek to develop supervisory skills Pursue being helpful toward customers even in difficult situations Able to understand complex problems and make decisions to benefit everyone as much as possible Able to work well with others and within a company system. Education and Experience Essential Five years of roofing production supervision experience; management experience will be considered in lieu of roofing experience if it is in construction or similar trade English fluency Safety Valid driver’s license Ability to use/learn business technology Ability to travel when required Preferred 10 years roofing production supervision experience Bilingual fluency Specialized training: forklift, manufacturer-authorized trainers, roof system specific training, cool roofs, CERTA The preceding job description has been designed to indicate the general nature and level of work to be performed. It is not meant to be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job. NO RECRUITERS. Nations Roof is an Equal Employment Opportunity and E-Verify compliant Employer. Our company is a Drug Free Workplace. All candidates need to be authorized to work in the U.S.